If you're having trouble installing or configuring something with your VPS, dedicated server, or Minecraft hosting service and do not have the Managed Hosting addon we can still offer you some help.
Chromobyte offers the option for you to open a Managed Support Ticket for software troubleshooting, installation, and/or configuration. Below is the pricing structure for this service:
When you choose to open a Managed Support Ticket you will receive priority response times and your issue is guaranteed to be solved to your satisfaction or your payment for the ticket will be refunded. The ticket will not be responded to until after payment has been made and timing of the ticket will be started once it has been taken by a support representative.
In addition to the above, Chromobyte offers unparalleled support that will gladly help with any concerns that arise.