Chromobyte minecraft hosting
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Managed Support Tickets

If you're having trouble installing or configuring something with your VPS, dedicated server, or Minecraft hosting service and do not have the Managed Hosting addon we can still offer you some help.

Chromobyte offers the option for you to open a Managed Support Ticket for software troubleshooting, installation, and/or configuration. Below is the pricing structure for this service:

  • Time: Less than 30 minutes - $2.00 per ticket
  • Time: Between 30 minutes and 1 hour - $5.00 per ticket
  • Time: Between 1 hour and 2 hours - $10.00 per ticket
  • Time: More than 2 hours - Contact us

When you choose to open a Managed Support Ticket you will receive priority response times and your issue is guaranteed to be solved to your satisfaction or your payment for the ticket will be refunded. The ticket will not be responded to until after payment has been made and timing of the ticket will be started once it has been taken by a support representative.

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Why Us?

  • Complete power and stability with Xeon E3 and E5 processors.

  • Lightning fast gigabit port speeds come standard.

  • Receive full root SSH access on any VPS or dedicated server.

  • Instant setups on VPS and web hosting services.

In addition to the above, Chromobyte offers unparalleled support that will gladly help with any concerns that arise.